Personal data protection

Personal data protection for your business in Vietnam

From compliance records to a data governance system

Data on customers, employees, users and partners runs through almost everything your business does. FC Legal helps you review your data flows, find the gaps, build the documents you need and set up governance that fits how you actually work.

OUR APPROACH
  1. Identify your dataWhat you hold, where it comes from and where it goes.
  2. Set up compliancePolicies, procedures, forms and impact assessments.
  3. Maintain governanceKeep records current as your business changes.
Where your data lives

Data runs through your whole business

Data governance is not only about your website. Data is created, used and shared across the employee lifecycle, customer relationships, marketing and work with partners.

Human resources
  • Candidates
  • Employee records
  • Timekeeping
  • Payroll
Customers
  • Contact details
  • Transactions
  • Customer service
Website / app
  • Forms
  • Accounts
  • Cookies
  • User behaviour
Marketing
  • Leads
  • Email
  • Advertising
  • Loyalty programmes
Partners / suppliers
  • Data sharing
  • Contracts
  • Processors
The data journey

Do you really know where your data goes?

To govern data, you first need to see its whole journey through your business.

Data sourcesWhat do you collect?
CollectionWhy?
StorageWho has access?
UseWho is it shared with?
Sharing / transferHow long is it kept?
Retention / deletionHow are requests and incidents handled?
Data mapping × gap assessment

To build a system, first understand where you stand

FC Legal starts by surveying your data and processing activities, so we can see what needs attention first before we propose a solution.

01Map your data

Identify data sources, processing activities and how data moves.

02Review processing activities

Look at how data is collected, stored, used, shared and managed.

03Identify gaps and risks

Set out the issues to address and the order of priority.

The FC Legal data protection system

More than paperwork: a system you can run

Review & assess

  • Data mapping
  • Review of processing activities
  • Gaps and risks identified

Build the system

  • Policies and procedures
  • Forms and internal mechanisms
  • Impact assessment records

Implement & train

  • Clear allocation of responsibilities
  • Guidance for each department
  • Internal training

Monitor & update

  • Updates to impact assessments
  • Review of changes in processing
  • Fixing non-compliant points

Incidents & requests

  • Data subject requests
  • Incident handling guidance
  • Support when issues arise
What you receive

What does your business get from the project?

Depending on the agreed scope, the project may include:

01

Data survey

Survey results and the processing activities identified within the project scope.

02

Policies & procedures

A set of documents built or reviewed to suit your rollout.

03

Impact assessment records

Records and implementation guidance within the agreed scope of work.

04

Internal training

Guidance that helps each department understand its role and how to work together.

05

Request and incident guidance

A support mechanism for when requests or situations need handling.

The exact deliverables depend on the survey scope, the service proposal and the contract with each business.

Personal data compliance plans

Choose the level of support that fits your business

Annual plans with a fixed fee, so you know the cost of staying protected.

Fines reach up to 5% of the previous year's revenue for unlawful cross-border transfers. Breaches must be reported within 72 hours.

Essential
VND 24M/year

Policies, yearly DPIA update

Request Essential
Advanced
VND 60M/year

DPO contact, yearly audit, training

Request Advanced
Complete
VND 144M/year

Cross-border dossier, board support, bilingual

Request Complete

VND, excluding VAT. Legal basis: Law No. 91/2025/QH15 and Decree No. 356/2025/ND-CP.

One-off services

When you need to solve a specific issue

ServiceMain deliverablesFee
Quick compliance assessmentMissing obligations and priority levelsQuoted separately
Compliance gap reviewData flow survey, risk report, action planQuoted separately
Compliance documentationPolicies, procedures, forms, consent mechanismQuoted separately
Data processing impact assessmentPreparing the dossier, guidance on filing and record-keepingQuoted separately
Cross-border data transfer dossierMapping transfer flows, preparing the dossier, contracts with recipientsQuoted separately

The scope and fee are confirmed after FC Legal reviews your needs and the relevant documents.

Track your progress

Turn compliance into work you can track

FC LEGALOverviewData mapDocumentsImpact assessmentTrainingAction plan
Illustrative figures only
Data mapCompleteNeeds update
DocumentsIn placeNeeds review
Impact assessmentIn progressNot complete
TrainingDoneNeeds update
Action planHigh priorityMedium priorityLow priority
PRIORITY ACTIONS
ItemStatusPriorityOwner
Data mappingIn progressHighLegal
PoliciesNeeds reviewMediumLegal
Impact assessmentNot startedHighLegal
TrainingDoneLowHR
How it works

From where you are today to a system that works

  1. IntakeUnderstand your business model and needs
  2. Survey & data mappingIdentify your data and processing activities
  3. AssessmentIdentify gaps, risks and priorities
  4. Solution designSet the documents, procedures and governance you need
  5. Rollout & trainingWork with your teams to put the solution into practice
  6. Monitor & updateTrack changes and support continuous improvement
FAQ

Frequently asked questions

Which businesses should review their personal data processing?

Any business that collects, stores or uses data on customers, employees, users or partners, whether through a website, app, CRM, marketing or HR records, should have a clear picture of how it processes data. A review matters even more when you expand, change systems or work with several processors.

How does FC Legal start a personal data protection project?

We take in information about your business model and needs, then survey your data and processing activities (data mapping), assess the gaps and propose a suitable scope before both sides agree the contract.

What is data mapping?

Data mapping means building a map of your data: what you collect, from which sources, for what purpose, where it is stored, who can access it, who it is shared with and how long it is kept. It is the basis for deciding what to do next.

What is the difference between building a system and ongoing support?

Building a system is for businesses that need to review and set up their compliance: data survey, policies, impact assessment records and internal training. Ongoing support is for businesses that already have the basics in place: updating impact assessment records, handling data subject requests and guidance on incidents. The annual plans above cover different levels of support; the exact scope is set in the contract.

Are impact assessment records included in every service?

No. Impact assessment records are included where the agreed scope covers them, and can also be prepared as a separate service. Whether they are included is set in the service scope and the contract with each business.

What happens when we change our website, CRM, suppliers or marketing?

These changes can affect how data is collected, stored or shared. FC Legal helps review the changes and update the related records and documents, either within an annual plan or as a separate request.

Does FC Legal help handle data subject requests?

Yes. We help you set up a process to receive, handle and respond to data subject requests. This support is available as part of ongoing support or on request; the scope is agreed in the contract.

If a data incident happens, what support does FC Legal provide?

We support you on the legal side: guiding your incident response process, assessing the related obligations and helping prepare the information and documents you need. FC Legal does not provide technical cybersecurity services. The exact scope of support is agreed case by case.

Start with your data

Do you know where your data goes?

Start by reviewing where you stand. FC Legal works with you to map your data flows, identify the issues to tackle first and choose the right scope, in English or Vietnamese.

Please do not send confidential documents or personal data through the form.

Phone / Zalo+84 879 230 727
Emailfclegal159@gmail.com
OfficeVinsmart City, Tay Mo, Hanoi

FC Legal Law Company Limited, Hanoi, Vietnam. This page is general information, not legal advice for any specific situation.

HOTLINE0879230727